Shipping
All items are sent via Royal Mail Recorded Delivery. Please ensure that someone is available to sign for the parcel when it is delivered.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
1. Please email brittanya_pets@yahoo.co.uk
to request a refund and we will assign you a tracking #.
2. Mail your returned item to: Brittanya, 60 Victoria Road, Bletchley, MK2 2NX
3. Include in your package a signed letter stating the reason for your return,
the tracking # and the original receipt.
Return Exceptions
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
